We deliver our Products to all Emirates in the UAE. 

Shipping Charges:

  • 20AED for the orders below 100AED.
  • Free delivery for orders of 100AED or above.

Delivery Time:

Dubai – Sharjah – Ajman – Umm al Quwain – Abu Dhabi: 2 to 3 working days.

Ras al Khaimah – Fujairah – Abu Dhabi Western Region : 3 to 4 working days.

  • If you opt for delivery, please note that delivery charges and timescales vary depending on the type of Products ordered, the service you select, and the delivery address.
  • All risks in the Products you order (including the risk of loss and/or damage to the products) shall pass to you when they are delivered to the delivery address specified in your order.
  • Occasionally, the supply of your Products may be delayed or prevented for reasons beyond our control (e.g. material shortages, import delays, or higher than anticipated demand). Where this is the case, we will make every effort to keep you informed but shall be under no liability to you for such delay or failure.
  • Delivery can often be completed within 1-2 days (24-48hrs) of the order being placed and your delivery time confirmed, provided all items are in stock. We do not currently ship overseas.
  • If you have placed multiple orders then we will try to combine your orders & deliver them together to charge only one shipping fee. If multiple orders are placed at different times, then a separate shipping fee will apply since those orders will be shipped separately.

PAYMENT POLICY

We offer the following forms of payment:

  • Online Payment – Debit/Credit Card (We accept VISA and MasterCard credit and debit cards)
  • Cash On Delivery (AED/Dirhams ONLY)

All payments should be made in AED(Dirhams).

Note:- In case of delayed payment or non-payment, Greenland Pets holds the right to cancel or reschedule the delivery of a customer order.