We will accept return/exchange requests for items that are unopened, unused, with the original tags still intact, with a copy of the relevant invoice/proof, within 5 days from the date of receipt of your item. The product(s) must be in their original packaging as it was received. We do not accept return/exchange for the following items:

  • Items on Sale
  • Used Pet Treats & Pet Food Products / Opened
  • Used Pet Healthcare Products / Opened
  • Damaged Pet Accessories / Used
  • Items without original tags / damaged tags


Note:- All refunds will be given in the credit form to be spent for future orders on our website at Greenland Pets.